Privacy Policy

The controller of personal data is B.M.H. SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, located at Kraków, ul. Mogilska 11, apt. 3  NIP: 6751819614, email: bollywoodmasalahouse@gmail.com, phone: +48 577901112. The controller processes personal data in accordance with Regulation (EU) 2016/679 (GDPR).

Personal data is collected in connection with the use of the website and online ordering system and may include: first and last name, phone number, delivery address, email address, order details, order history, and cookie-related data.

Personal data is processed for the purpose of fulfilling online orders, handling payments, delivering orders, customer communication, handling complaints, and ensuring proper functioning of the website system. Data may also be processed for analytical and marketing purposes, only if the user has given appropriate consent.

The legal basis for processing personal data is the performance of a contract (Article 6(1)(b) GDPR), legal obligation (Article 6(1)(c) GDPR), user consent (Article 6(1)(a) GDPR), and the legitimate interest of the controller (Article 6(1)(f) GDPR).

Personal data may be shared with third-party service providers such as hosting companies, online ordering systems, payment processors, courier companies, and IT or analytics providers such as Google, strictly to the extent necessary to provide services.

Where external tools are used, data may be transferred outside the European Economic Area (EEA), subject to appropriate legal safeguards such as Standard Contractual Clauses approved by the European Commission.

Personal data is stored for the period necessary to fulfill orders, provide customer service, comply with tax obligations, and until the expiration of potential legal claims. Data used for marketing purposes is stored until the user withdraws consent.

Every data subject has the right to access their data, rectify it, erase it, restrict processing, transfer data, object to processing, and withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal. Users also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO).

Providing personal data is voluntary, but necessary to complete an order. Failure to provide data may prevent the provision of services.

The website uses cookies in accordance with the Cookie Policy.

For matters related to personal data, contact: bollywoodmasalahouse@gmail.com.